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The problem with "It's not what you know, it's who you know"

posted Monday, 9 June 2008

I remember when job-hunting back in college, lots of business majors would tell me "It's not what you know, it's who you know." Some kids even used it as an excuse to avoid studying in order to go to parties instead ("Why waste time studying pointless knowledge when what really matters is having a strong social network?"). While there is some merit to the idea - i.e. you do want to build your network - this paradigm doesn't apply well to skilled labor that can be objectively measured, like software engineering.

 

If a job doesn't require much skill, such that there are tons of qualified candidates, then of course personally knowing the hiring manager is a competitive edge. From their perspective, if all else is equal, hiring a known acquaintance mitigates risk. But, if a job does require a lot of skill, such that recruiters are actively competing to find that top talent, then they will beat a path to your door. In software engineering, if you have the knowledge, then people will want to know you. It's a two-way street: developers what to be employed, and companies want the best employees.

 

I think of it like talent in the NBA - some players just play better than others (I believe all people are equal, they just some have different skills). That's why scouts are running all over the nation, constantly trying to woo the top free-agents. If you're the top NBA draft pick, even if you don't know anyone yet, scouts are going to want to know you.

 

Sure, I understand that cronyism and nepotism exist, but in software engineering, such corruption would put that recruiter at a serious competitive disadvantage. Worst case, I'd expect that a corrupt manager's greed would trump their cronyism, and they'd hire the best talent. Anything else would essentially be throwing away money.

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1. Anonomous left...
Monday, 9 June 2008 4:03 am

some what I agree with you, but just give a look to this minimsft.com blog, you will find even companies like microsoft are not immune to this networking problem


2. Tom Clarkson left...
Monday, 9 June 2008 4:41 am :: http://www.tqcblog.com/

The problem with this is that software engineering can't be measured objectively, at least not by the people usually doing the hiring. There is no useful objective test that takes less than a month, so getting a job depends not on having the best skills, but on making the interviewer believe that you have the best skills.

To use your NBA analogy, think of it as picking a team when you have never seen a basketball game and the only information you have on each player is the number of games he has played previously. Useful information such as the score in those games is of course confidential. The guy who doesn't understand the rules and repeatedly passes the ball to the opposing team looks just as good as the star player, and if he happens to come across as friendlier than the star in the interview, you have a real problem.


3. Tim Stall left...
Monday, 9 June 2008 9:19 am

Thanks for your reply. Tom, when you say "at least not by the people usually doing the hiring" - I guess it comes down to who's doing the hiring. Just like they have tryouts in the NBA to see if you can really make a free-throw, you can give quizzes to test a developer's basic skill. If you ask your candidates to write even simple code, like "write a method to loop through a string[] and uppercase all elements", you'll quickly start filtering out unqualified candidates. Many companies have technical people help with recruiting in order to evaluate candidates exactly for that reason.


4. Tom Clarkson left...
Monday, 9 June 2008 8:51 pm :: http://www.tqcblog.com/

While it is possible to do technical interviewing well, it's not something you can assume happens everywhere. That is only partly due to the skill of the people asking questions - in a market where the candidate will get multiple offers there is a limit to how many questions you can ask. The coding test that can be easily fitted into an interview is the equivalent of asking the prospective player to pick up the ball and hold onto it for a few minutes - you can weed out a surprising number of spectacularly unqualified people, but it doesn't tell you what will happen in an actual game.

One thing I have found useful in the past is asking really advanced technical questions that the candidate can't possibly have an answer for and seeing how they react - but that isn't a complete solution or a particularly objective measure.